Shipping | Refund


We ship our products really fast, within 1-2 business days. FREE SHIPPING on orders over $50 within the U.S.

There is a flat fee of $25 for all international shipping. FREE INTERNATIONAL SHIPPING on orders over $100.
Buyers are responsible for any customs and import taxes that may apply


We gladly accept returns, exchanges, and cancellations

  • Contact us within: 7 days of delivery
  • Ship items back within: 14 days of delivery
Once we receive the returned package at our facility, please allow 14 business days for the return to be processed.
We do not refund orders for packages that are lost or stolen.
We cannot accept returns for:
  • Customized orders
  • Wholesale orders
  • Professional sized products
Please ship your package via registered mail to
Puppy Skin
21631 Stevens Creek Blvd Suite #C,
Cupertino CA 95014