Shipping | Refund


We ship our products really fast, within 1-2 business days. FREE SHIPPING on orders over $50 within the U.S.

There is a flat fee of $25 for all international shipping. FREE INTERNATIONAL SHIPPING on orders over $100.
Buyers are responsible for any customs and import taxes that may apply


We gladly accept returns, exchanges, and cancellations

  • Contact us within: 7 days of delivery
  • Ship items back within: 14 days of delivery
Once we receive the returned package at our facility, please allow 14 business days for the return to be processed.
We cannot accept returns for:
  • Customized orders
  • Wholesale orders
  • Professional back bar products
  • Huge quantity orders per SKU (if you order more than 2 units per SKU)
We do not refund orders for packages that are lost or stolen.
Please ship your package via registered mail to
Puppy Skin
21631 Stevens Creek Blvd Suite #C,
Cupertino CA 95014